Travel Nevada Launches Battle Born Insiders, an Educational Program for State’s Hospitality Industry

RENO, NV – The Nevada Division of Tourism (Travel Nevada) announces it has launched Battle Born Insiders, a statewide training initiative designed to educate Nevada’s hospitality and tourism professionals about the state’s rich history, unique attractions, and hidden gems.

The training program is designed for anyone working in the state’s tourism and hospitality industry that frequently interacts with travelers. Whether at hotels, restaurants, attractions, or visitor centers, Battle Born Insiders is a one-stop resource center, providing access to information about tourism in Nevada, allowing frontline staff the opportunity to provide informed recommendations to travelers seeking insights from locals.

“Battle Born Insiders is more than a training program—it’s an investment in the people who shape the visitor experience every day,” said Nicole Orsua, Chief Industry Development Officer, Travel Nevada. “By equipping frontline professionals with local knowledge and insider tips, we’re empowering them to showcase the full depth of Nevada’s rural destinations and inspire travelers to go beyond the well-known stops and discover the hidden stories and places that make our state so unique.”

The training is divided into 18 chapters, covering the value of tourism in Nevada, top points of interest, insider tips, and expert recommendations. Participants, known as Battle Born Insiders, will have access to video content, quizzes, statewide resources, and other useful tools.

Travel Nevada has partnered with tourism territories across the state to identify potential Battle Born Insiders in rural communities and plans to expand into urban destinations in the future.  Identified frontline professionals will register and begin the training process, reaching milestones that can be redeemed for exclusive discounted experiences or complimentary passes at select attractions across Nevada.

Upon completing the program, Battle Born Insiders will help share the heart of Nevada as state ambassadors and be well-equipped with the knowledge and tools to elevate the visitor experience, encouraging travelers to get a little out there and explore Nevada’s rural destinations.

For professionals interested in becoming a Battle Born Insider please contact [email protected].


The Nevada Division of Tourism is a division of the Nevada Department of Tourism and Cultural Affairs. More commonly known as Travel Nevada, the Nevada Division of Tourism is responsible for promoting and marketing Nevada as a travel destination to domestic and international travelers. Operating within a performance-based budget structure, Travel Nevada is funded solely by a percentage of lodging tax paid by overnight guests throughout the state. For more, visit TravelNevada.biz.